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Help Desk Technician

Care Network · Valley Stream, NY · IT Department

Employment type

Full-time

Work setting

On-site

Location

Valley Stream, NY

Schedule

Day shift

Posted

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Job overview

The Help Desk Technician role is an onsite position located in Valley Stream, NY. Compensation is not specified, and this role supports the IT department. This role exists to provide technical support for computer and network issues. The technician contributes to the team's goals by diagnosing and resolving tickets while maintaining high customer service standards.

What you'll do

  • Diagnose and resolve technical issues
  • document tickets in the help desk system
  • support Windows environments
  • manage Active Directory
  • troubleshoot network and printing issues.

What we're looking for

Skills & competencies
full-time
day shift
valley stream ny
help desk
it
technical support
windows
networking
customer service
care network
Work arrangement
  • Weekend coverage required

Why this role

Support for both remote and on-site users.

About the employer

Care Network is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
15-1232.00
Apply for this job

You'll be redirected to the employer's application page.

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