Field Service Engineer

Job overview

The Field Service Engineer role is based onsite in Austin, TX, with training in Milford, OH and field assignments at customer sites. Compensation is not specified. Hyliion develops distributed power generators, and this position supports KARNO Power Module deployments. The engineer supervises installations and leads commissioning, maintenance, troubleshooting, and customer support for deployed units. The role connects customer-site findings with Hyliion’s engineering, manufacturing, and operations teams and helps develop field service processes as the organization grows.

What you'll do

• Supervise installation work at customer sites
• provide onsite maintenance, troubleshooting, and break-fix support for KARNO units
• diagnose issues using remote monitoring systems and logs
• troubleshoot controls, instrumentation, and high-voltage electrical systems
• serve as the customer-facing technical contact
• complete service checklists and reports
• coordinate with Engineering, Manufacturing, and Operations
• travel to customer sites and operate a company service vehicle as needed
• contribute to field service processes and standards.

What we're looking for

Skills & competencies

field service engineer

austin tx

hyliion

karno power module

installation

commissioning

troubleshooting

high-voltage systems

controls

instrumentation

customer support

70–80% travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical plans, dental and vision plans, life and accidental death and dismemberment insurance, company-paid short- and long-term disability, FSA, HSA, 401(k)/Roth 401(k), voluntary accident and critical illness plans, and hospital indemnity plan.

Why this role

Approximately three to four months of initial training in Milford, OH. The posting requires a relevant engineering degree, five years of field service and troubleshooting experience, and high-voltage electrical experience up to approximately 800V. Travel may reach 70–80% of the time, including extended assignments.

About the employer

Hyliion is hiring for this role. Industry: Engineering Services. Sector: 54.