Quality Monitoring Analyst

Job overview

The Quality Monitoring Analyst reviews calls, adverse event reports, and product quality complaints to ensure adherence to regulatory requirements and client guidelines. This onsite role is based in Remote, OR, with compensation ranging from $50,000 to $92,000 per year, supporting a leading biotechnology company. This role exists to maintain high quality standards by monitoring performance, providing coaching to staff, and implementing quality assurance processes. The analyst contributes to the team by identifying performance trends and collaborating with leadership to improve operational procedures and patient safety.

What you'll do

• Conduct call and data case quality monitoring
• document and score results in the Quality Management System
• provide feedback and coaching to staff
• participate in calibration sessions
• identify and share quality performance trends
• support new agent certification
• ensure HIPAA compliance.

What we're looking for

Skills & competencies

full-time

day shift

remote or

inizio engage

quality assurance

rn

biotech

compliance

coaching

hipaa

$50k-$92k/yr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• accrued paid time off
• 401(k) with company match
• disability and life insurance
• paid maternity and paternity leave
• company-paid holidays.

Why this role

RN License Required; Best Place to Work in BioPharma 2022, 2023, 2025; Certified Great Place to Work 2021, 2023, 2025, 2026.

About the employer

Inizio Engage is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.