Desktop Support Specialist

Job overview

The Desktop Support Specialist role is onsite in Davenport, IA. Compensation is $35.93 per hour. NTT DATA provides business and technology services to organizations worldwide. The role supports end users by troubleshooting, upgrading, deploying, and repairing desktops, notebooks, and printers. It also helps identify and correct issues that could affect the end-user experience.

What you'll do

• Troubleshoot, replace parts, upgrade, deploy, and repair desktops, notebooks, and printers
• identify potential issues affecting end-user experience and take corrective action
• may respond to after-hours calls per leader instructions.

What we're looking for

Skills & competencies

desktop support

field service support

davenport ia

ntt data

windows

desktop troubleshooting

notebook repair

printer repair

hardware upgrades

a+ certification

$35.93/hr

after-hours calls

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• flexible spending or health savings account
• AD&D insurance
• employee assistance
• 401(k)
• additional voluntary or legally required benefits.

Why this role

A+ desktop certification or equivalent skill set is required; Windows environment knowledge and client service skills are emphasized. Minimal travel, including possible overnight domestic trips, may be required.

About the employer

NTT DATA is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.