Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Knoxville, TN. Compensation is $35,000 to $60,000 per year. The role supports Mike Lewis, a State Farm independent contractor agent, in serving community members and supporting an insurance business. The position exists to provide responsive customer service that strengthens customer relationships and supports business growth. It handles inquiries, follows up with customers, maintains interaction records, and coordinates with other agent team members.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions
• coordinate with other agent team members
• anticipate the needs of community members served.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

mike lewis state farm agent

knoxville tn

insurance services

customer inquiries

customer relationships

follow-up

recordkeeping

communication skills

$35k–$60k

paid time off

training and development

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• training and development
• advancement opportunity
• performance-based bonus.

Why this role

Previous customer service experience is preferred; the posting lists paid time off, training and development, advancement opportunities, and performance-based bonuses.

About the employer

Mike Lewis - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.