Security Officer – Customer Service Specialist

Job overview

The Security Officer – Customer Service Specialist role is onsite in Plano, TX, and pays $18.25 per hour. Allied Universal provides security and facility services; this assignment supports a technology, media, and telecommunications location. The officer monitors assigned areas, conducts patrols, verifies visitor and contractor authorization, and responds to incidents. Professional communication and accurate logs help safeguard the site while supporting a service-oriented environment.

What you'll do

• Provide customer service while carrying out security procedures and site policies
• respond professionally to incidents, service requests, and critical situations
• conduct routine patrols of the facility, access points, parking areas, and perimeter
• monitor access and verify visitor and contractor authorization
• maintain activity logs and incident reports
• communicate security concerns to employees, visitors, vendors, and company leadership.

What we're looking for

Skills & competencies

security officer

customer service specialist

plano tx

allied universal

full-time

$18.25/hour

technology and telecom

facility patrols

access control

visitor verification

incident reports

wednesday and thursday shifts

saturday and sunday overnight

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement savings plan, medical, dental, vision, basic life and AD&D, disability insurance, paid training, career growth opportunities, and discounts through the Perks Program.

Why this role

Full-time schedule includes Wednesday and Thursday 2:00–10:00 p.m. and Saturday and Sunday 6:00 p.m.–6:00 a.m. Computer or tablet use, CPR certification, and customer service experience are preferred.

About the employer

Allied Universal is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.