Inside Sales Representative

Job overview

Inside Sales Representative is an onsite role in Joppa, MD, with compensation of $55,000–$80,000 annually plus commission opportunities. Specialty Building Products distributes specialty building products across North America, and this role supports customer service and sales growth. The representative serves as a customer resource for product expertise, quotes, orders, and issue resolution while coordinating with outside sales partners. The role supports account growth by following up with customers, communicating order and shipping updates, maintaining accurate records, and staying informed about products and market trends.

What you'll do

• Develop and maintain relationships with new and existing customers
• collaborate with outside sales partners on account growth
• assist with product selection, orders, quotes, and issue resolution
• recommend products based on customer needs
• respond to inquiries about pricing, availability, and delivery
• follow up to support satisfaction and identify opportunities
• communicate shipping updates and order status
• support digital platform sales
• maintain customer information and sales documentation.

What we're looking for

Skills & competencies

inside sales representative

customer service

building products

customer relationships

product selection

quotes and orders

outside sales support

digital sales

joppa md

specialty building products

$55k–$80k/year

commission opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• company-paid life insurance and disability
• 401(k) with company match
• company-paid time off
• paid and floating holidays
• additional perks.

Why this role

High school diploma required; associate degree preferred. The posting requires at least two years of sales, customer service, or inside sales experience.

About the employer

Moore Digital Print and Mail Center, Tulsa is hiring for this role. Industry: Other Construction Material Merchant Wholesalers. Sector: 42.