Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Tyler, TX. Compensation is $35,000–$45,000 per year. John Merrill’s State Farm agency describes community service as a core value and supports local health and community initiatives. The representative answers customer inquiries, maintains accurate interaction records, and follows up to build customer relationships. The role contributes to the agency’s customer experience and supports its insurance business by helping address community members’ needs.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

tyler tx

john merrill state farm agent

customer inquiries

customer relationships

insurance agency

recordkeeping

spanish preferred

health insurance

simple ira

$35k–$45k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, health insurance, paid time off, license reimbursement, training and development, performance bonuses, and advancement opportunities.

Why this role

The agency describes a family-oriented, supportive culture and a strong Spanish-speaking presence; bilingual Spanish is highly preferred.

About the employer

John Merrill - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.