Customer Service Representative - State Farm Agent Team Member

Job overview

The Customer Service Representative - State Farm Agent Team Member role is onsite in Madison, AL. The posting lists $40,000–$55,000 per year. The role supports Brian Wiggins’s State Farm agency in building customer relationships and serving clients. The representative helps develop leads, schedule appointments, identify customer needs, and connect customers with licensed team members. By gathering information, supporting marketing goals, and maintaining customer relationships, the role contributes to the agency’s service and growth objectives.

What you'll do

• Develop leads and schedule appointments
• identify customer needs and refer customers to licensed team members
• work with the agent to establish and meet marketing goals
• gather information used by licensed team members to quote products
• ask and show customers how to give the office Google reviews
• work with the agency team to support lasting customer relationships.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

brian wiggins state farm

madison al

onsite

full-time

insurance

lead development

appointment scheduling

customer needs

marketing goals

property and casualty license

no weekend or evening work

$40k–$55k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA matching
• paid time off
• performance-based bonus
• flexible schedule
• advancement opportunity
• signing bonus
• retirement plan with company match.

Why this role

The posting states no weekend or evening work expectations and requires obtaining a Property and Casualty license within 30 days.

About the employer

Brian Wiggins - State Farm Agent is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.