Customer Support Manager

Job overview

The Customer Support Manager role is onsite at Millwood’s headquarters in Vienna, OH, with a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule. Compensation is $42,000–$65,000 per year. The role supports Millwood’s sales function and its mission and values.

What you'll do

• Manage day-to-day customer interactions and retention
• support regional and national sales teams
• respond to customer inquiries
• enter prospective and new customer information in Salesforce
• process purchase orders, invoices, credits, and payments
• coordinate pricing, loads, inventory, and deliveries with vendors and internal departments
• and maintain customer product and costing information.

What we're looking for

Skills & competencies

customer support manager

customer service

sales support

salesforce

customer retention

order processing

vendor coordination

invoicing

vienna oh

millwood

$42k–$65k per year

monday–friday 8 a.m.–5 p.m.

Work arrangement

• Weekend coverage required

Why this role

The position is based at company headquarters and works closely with sales leaders and cross-functional teams.

About the employer

Millwood, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.