Customer Service Representative — Anchorage

Job overview

The Customer Service Representative — Anchorage role is onsite in Anchorage, AK. Compensation is not specified. Charlie’s Produce is a wholesale produce company focused on quality produce and serving its communities. The representative accurately enters phone, email, and fax orders, responds to customer inquiries, supports outside sales, and coordinates with transportation and sales staff on deliveries. The role also involves providing price quotations, maintaining order records, and communicating product or food-safety concerns to appropriate teams.

What you'll do

• Receive and process customer requests, orders, changes, adjustments, and cancellations
• retrieve customer and stock information
• follow up on delivery inquiries
• provide price quotations
• maintain active-order records
• communicate customer needs to sales staff
• support outside sales
• report food-safety or product concerns.

What we're looking for

Skills & competencies

customer service representative

anchorage ak

charlie's produce

produce wholesale

order entry

customer support

outside sales support

phone orders

email orders

delivery coordination

medical dental vision

401(k)

paid vacation

prepaid college tuition

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• ESOP profit sharing and 401(k)
• paid vacations and holidays
• state sick leave coverage
• prepaid college tuition for employees and dependents
• employee assistance program.

Why this role

Benefits listed include medical, dental, and vision coverage; ESOP profit sharing and 401(k); paid vacation and holidays; state sick leave coverage; prepaid college tuition; and an employee assistance program.

About the employer

Charlie's Produce is hiring for this role. Industry: Fresh Fruit and Vegetable Merchant Wholesalers. Sector: 42.