Patient Coordinator — Dental Front Office

Job overview

The Patient Coordinator role is onsite in Concord, NC. Compensation is not specified in the posting. Riccobene Associates Family Dentistry’s front office helps patients understand dental benefits and costs, proceed with care, and schedule follow-up visits. The coordinator manages patient-facing front-desk operations, appointment scheduling, insurance and payment conversations, and accurate records. The role connects patients with the clinical team and helps keep the practice schedule organized while protecting patient privacy.

What you'll do

• Greet patients and manage check-in and check-out
• answer phones and schedule new patients
• fill schedule openings and cancellations and work recall and unscheduled-treatment lists
• confirm appointments
• verify insurance and explain coverage
• present treatment plans and discuss fees, estimates, and payment options
• collect and post payments
• maintain accurate records
• coordinate clinical handoffs
• follow HIPAA requirements.

What we're looking for

Skills & competencies

patient coordinator

dental front office

appointment scheduling

dental insurance

treatment plans

patient payments

hipaa

concord nc

riccobene associates family dentistry

dental terminology

denticon preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting lists medical, dental, vision, paid time off, and 401(k) in bracketed placeholder text
• details are not confirmed.

Why this role

Requires 1–2+ years of dental front-office experience, including insurance verification, treatment-plan presentation, payment collection, and appointment scheduling. Bilingual English/Spanish is a plus.

About the employer

Riccobene Associates Family Dentistry is hiring for this role. Industry: Offices of Dentists. Sector: 62.