Customer Service Representative – Livonia

Job overview

The Customer Service Representative role is onsite in Livonia, MI, with pay of $640–$720 per week and bonus potential. The position supports Molly Maid of Livonia’s growing cleaning-service franchise. The representative handles customer calls and inquiries, schedules estimates and house cleanings, and completes administrative tasks that help the team coordinate service and respond to customers. The role may also assist with personnel management and cross-training in related positions.

What you'll do

• Receive incoming calls professionally
• schedule estimates and house cleanings
• return customer calls
• perform data entry and payment processing
• manage supply inventory
• assist with hiring and recruiting functions
• perform other duties as needed, which may include cross-training in related positions.

What we're looking for

Skills & competencies

customer service

phone support

scheduling

administrative support

data entry

payment processing

hiring support

livonia mi

molly maid

$640–$720 per week

monday to friday

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• health insurance available after 90 days
• company vehicle provided if there is a need to visit a customer.

Why this role

Typical schedules are either 7:00 a.m.–3:30 p.m. or 9:00 a.m.–5:30 p.m.; a valid driver's license is required. Health insurance is available after 90 days.

About the employer

MOLLY MAID of Livonia, Ann Arbor, Brighton, and Birmingham is hiring for this role. Industry: Janitorial Services. Sector: 56.