Administrative Assistant – West Portal

Job overview

The Administrative Assistant – West Portal role is onsite in San Francisco, CA. Compensation is $24.00 per hour based on a full-time schedule. One Medical provides primary care and aims to make quality care more affordable, accessible, and enjoyable. The role serves as a first point of contact for patients and helps remove barriers to care through front-of-house support. It contributes to a smooth in-office experience by managing intake and scheduling, supporting providers, maintaining the office environment, and using the organization’s technology systems.

What you'll do

• Support patient intake and same-day schedule management
• arrange follow-up scheduling
• assist with billing and insurance knowledge, patient feedback, and outreach
• perform check-in and check-out, insurance verification, paperwork, and test preparation
• participate in team huddles and problem-solving
• use Slack, G-suite, Zoom, and the 1Life electronic medical record
• perform opening and closing duties and maintain office spaces and supplies.

What we're looking for

Skills & competencies

administrative assistant

member support specialist

patient intake

front desk

primary care

san francisco ca

west portal

one medical

full-time

$24/hr

monday–friday

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid sabbatical, free One Medical memberships, employee assistance program, medical, dental and vision plans, commuter benefits, PTO cash-out option, 401(k) match, childcare credit, paid parental leave, and company-paid life and disability insurance.

Why this role

Full-time, in-person role with 40 hours per week, 8-hour shifts Monday–Friday, scheduled between 7:30 AM and 6:30 PM. At least one year of high-touch customer- or patient-facing experience is required.

About the employer

One Medical is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.