IT Support Specialist — Nashville Clinic Support

Job overview

The IT Support Specialist — Nashville Clinic Support role combines onsite work at Nashville-area clinics with remote support for the broader organization; the posting describes the role as roughly 80% remote. The listing location is Chicago, IL, while the role description identifies Nashville, TN as the clinic-support area. Compensation is not specified; the posting describes it as a competitive salary within range. Innovate32 is building IT infrastructure to support its growing dental support organization and clinical and administrative users. The specialist provides hands-on clinic IT assistance and Level 1/2 remote support across the organization. The role helps resolve hardware, network, and access issues, coordinate vendor escalations and equipment deployments, and contribute to tickets, documentation, and projects while developing technical skills.

What you'll do

• Serve as the onsite IT liaison for Nashville-area dental clinics
• partner with systems administrators to resolve hardware, network, and access issues
• provide Level 1/2 remote support across the clinic network
• coordinate with managed service providers
• work on assigned tickets, documentation, and projects
• assist with vendor escalations and equipment deployments.

What we're looking for

Skills & competencies

it support specialist

nashville clinic support

level 1/2 support

hardware troubleshooting

network support

cloud systems

vendor coordination

dental clinics

nashville tn

innovate32

remote-first

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• 401(k)
• professional development budget for certifications and training
• remote-first flexibility with a fixed cadence of Nashville clinic visits.

Why this role

Approximately 80% remote, with Nashville clinic visits; works directly with the CTO and systems team.

About the employer

Innovate 32 is hiring for this role. Industry: Offices of Dentists. Sector: 62.