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Operations Coordinator – Travel Assistance

International Medical Group · Princeton, NJ · Travel assistance operations

Compensation

From $18 /hr

Employment type

Full-time

Work setting

On-site

Location

Princeton, NJ

Schedule

Rotating shifts

Posted

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Job overview

Operations Coordinator – Travel Assistance is an onsite, full-time role in Princeton, NJ, paying $18 per hour. Assist America, a wholly owned subsidiary of International Medical Group, provides the operational support described in this posting. The coordinator manages member and client cases from intake through resolution, coordinating with internal teams and service providers to deliver timely, documented responses and maintain service standards.

What you'll do

  • Manage cases from intake to resolution
  • respond to member and client inquiries
  • coordinate with internal teams, vendors, and service providers
  • monitor case progress and document activities
  • escalate issues according to protocols
  • provide case updates
  • prepare case summaries and shift-change briefings
  • assist team members with coverage and urgent cases.

What we're looking for

Skills & competencies
operations coordinator
travel assistance
full-time
case management
customer service
operations coordination
princeton nj
international medical group
rotating shifts
nights
weekends
$18/hr
Work arrangement
  • Weekend coverage required

About the employer

International Medical Group is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.

Additional details

Industry sector
52
Industry
Direct Health and Medical Insurance Carriers
Occupation code
43-6014.00
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