Call Center Agent — Appointment Setting

Job overview

The Call Center Agent role begins with in-office training in West Chester, OH, with hybrid or remote opportunities available after training. The schedule is Monday through Friday, noon to 8 p.m. Compensation is $18 per hour base pay, with the posting describing potential earnings of $22–$25+ per hour through bonuses. American WeatherTechs helps homeowners with window, siding, and roofing remodeling projects. The agent contacts homeowners and handles inbound calls to set appointments for free project estimates. Accurate customer records, follow-up, and product training help connect homeowners with the company’s remodeling services.

What you'll do

• Set appointments for homeowners to receive free remodeling estimates
• make 30+ outbound calls per hour while handling inbound calls
• follow up with homeowners
• record contact information and project notes in sales software
• attend training to improve product knowledge and sales skills.

What we're looking for

Skills & competencies

call center agent

appointment setting

outbound calls

inbound calls

inside sales

home remodeling

customer follow-up

west chester oh

hybrid or remote after training

$18/hour base

$22–$25+/hour potential

monday–friday

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and matching
• performance bonuses
• paid time off
• training and development.

Why this role

Hybrid or remote work opportunities are available after in-office training. The posting lists a high school diploma or GED and says prior phone sales experience is preferred but not required.

About the employer

American Weathertechs is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.