Patient Services Representative Float

Job overview

The Patient Services Representative Float role is onsite in Hickory, NC, with travel between clinics in Caldwell, Catawba, Iredell, Davie, and Lincoln counties as required. Compensation is not specified. The role supports Kintegra Health’s patient access operations under the Patient Access Supervisor. The representative records patient and insurance information, handles charges and payments, and provides cross-trained administrative support. Accurate scheduling, records management, and communication help clinics coordinate patient access while protecting confidential information.

What you'll do

• Answer phones and greet patients
• schedule appointments
• explain policies and procedures
• collect personal and financial information
• maintain confidentiality
• update demographics and insurance in the practice management system
• post copays and query financial records
• update and scan electronic medical records
• retrieve records for PHI requests
• message providers and staff
• perform accurate cash transactions.

What we're looking for

Skills & competencies

patient services representative float

hickory nc

kintegra health

patient access

clinic administration

appointment scheduling

medical records

insurance information

patient confidentiality

multi-clinic travel

Work arrangement

• Weekend coverage required

Why this role

Travel between clinics in five counties is required. Requires one year of medical-office clerical experience or related experience, a high school diploma or GED, and basic medical terminology.

About the employer

Kintegra Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.