Pharmacy Benefits Technician

Job overview

The Pharmacy Benefits Technician role is an onsite position based in Phoenix, AZ, supporting pharmacy benefit management operations. Compensation is not specified, and the role is part of a collaborative healthcare team focused on accurate insurance verification and prescription claims processing. This role exists to ensure timely prescription adjudication by verifying insurance eligibility and resolving claims issues. The technician contributes to team goals by maintaining accurate documentation and coordinating with providers and insurance carriers to support patient care.

What you'll do

• Verify insurance eligibility and benefits through outbound calls and follow-up communications.
• Resolve prescription and claims issues to ensure timely adjudication.
• Coordinate with Pharmacy Benefit Management (PBM) services to support accurate billing.
• Assist pharmacists and internal teams with audits and compliance reviews.
• Document all correspondence, escalations, and resolutions in accordance with payer and regulatory requirements.

What we're looking for

Skills & competencies

full-time

day shift

phoenix az

manpower

pharmacy technician

healthcare

insurance verification

claims processing

pbm

no on-call

weekend required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and Prescription Drug Plans, Dental Plan, Supplemental Life Insurance, Short Term Disability Insurance, 401(k)

Why this role

Hybrid work environment, primarily remote (1-2 days a month if needed).

About the employer

Manpower is hiring for this role. Industry: Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds. Sector: 52.