Broadband Technician I

Job overview

The Broadband Technician I is an onsite role based in Waltham, MA, with a pay range of $22-$24 per hour. This position supports the technical operations department at Astound, a leading provider of internet, WiFi, mobile, and TV services. The role is responsible for performing residential installations, service repairs, and equipment disconnects to ensure high-quality connectivity for customers. Technicians maintain optimal signal levels, provide customer education on products, and ensure efficient route management while adhering to safety and performance standards.

What you'll do

• Perform residential installs, service/repair, and disconnects for data, video, and phone services.
• Ensure correct RF and signal levels.
• Maintain communication with dispatch and leadership.
• Provide customer education on products and services.
• Operate company vehicles safely.

What we're looking for

Skills & competencies

contract

day shift

waltham ma

broadband technician

technical operations

astound

$22-$24/hr

full-time

onsite

customer service

installation

repair

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• 401k with match, medical, dental, vision, life, STD insurance, PTO, floating holidays, tuition reimbursement, employee discounts.

Why this role

Entry-level opportunity with comprehensive benefits and tuition reimbursement.

About the employer

Astound is hiring for this role. Industry: Wired Telecommunications Carriers. Sector: 51.