Technical Service Representative
Employment type
Full-time
Work setting
On-site
Location
Antioch, IL
Schedule
Day shift
Posted
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Job overview
The Technical Service Representative role is an onsite position based in Antioch, IL. Compensation is not specified for this role, which supports the technical service department at Uline, a leading distributor of shipping and industrial materials. This role exists to provide expert guidance to customers on product use, troubleshoot issues, and perform repairs on returned packaging tools and equipment. The Technical Service Representative contributes to operational efficiency by preventing unnecessary returns and supporting internal departments with repair-related needs.
What you'll do
- Repair returned products
- provide technical support via email and phone
- act as a resource for other departments
- coordinate parts and repair estimates.
What we're looking for
- Skills & competencies
- full-timeday shiftantioch ilulinetechnical servicecustomer supportrepairmechanicalelectricalonsiteno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, 401(k) with 6% match, bonus programs, paid time off, tuition assistance.
Why this role
Hands-on repair work combined with customer support.
About the employer
Uline, Inc. is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Process, Physical Distribution, and Logistics Consulting Services
- Occupation code
- 49-9069.00
You'll be redirected to the employer's application page.
Listing ID: af082018-db83-483b-a075-02e1e34597bc