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Retail Customer Service Lead

PetSmart · Knightdale, NC · Retail

Employment type

Contract

Work setting

On-site

Location

Knightdale, NC

Schedule

Day shift

Posted

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Job overview

The Retail Customer Service Lead role is an onsite position located in Knightdale, NC. Compensation is not specified for this contract role, which supports the retail operations at PetSmart. This role provides exceptional service to pet parents, drives loyalty and promotion strategies, and ensures store safety and cleanliness while leading associates.

What you'll do

  • Provide pet parent service
  • drive loyalty strategies
  • oversee store safety
  • maintain cleanliness
  • lead associates
  • operate POS systems.

What we're looking for

Skills & competencies
contract
day shift
retail customer service lead
knightdale nc
petsmart
retail
customer service
leadership
no on-call
no travel
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, Dental, Vision, 401(k), Paid Time Off, Tuition Assistance

Why this role

Key Holder role.

About the employer

PetSmart is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.

Additional details

Industry sector
45
Industry
All Other General Merchandise Retailers
Occupation code
41-1011.00
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