Partner Success Lead — Canada

Job overview

The Partner Success Lead — Canada role is described as remote-first, with the posting specifying a Toronto-area base and remote work within commuting distance of Calgary; compensation is targeted at $190,000–$380,000 CAD OTE per year. Syndio provides pay governance and compensation intelligence software to help organizations make fair, compliant compensation decisions. The lead guides Canadian customers and services partners through software implementation, deployment, and adoption. By coordinating stakeholders, managing risks and commitments, and tracking customer outcomes, the role helps customers realize value from Syndio’s platform and informs the company’s product and customer success practices.

What you'll do

• Build relationships with customer executives and stakeholders
• create shared success plans
• coordinate implementation scope, responsibilities, milestones, and dependencies
• work with services partners including Deloitte and KPMG
• support customer adoption and change management
• coordinate training and enablement
• track success measures and lead business reviews
• identify and resolve delivery risks
• develop platform knowledge
• represent Syndio in customer and partner engagements across Canada
• turn engagement lessons into repeatable practices.

What we're looking for

Skills & competencies

partner success lead

canada

syndio

remote-first

customer success

software implementation

enterprise customers

partner management

compensation technology

pay equity

change management

15% travel

cad ote

syndio equity

Work arrangement

• Weekend coverage required

Benefits & perks

• Syndio equity
• 20 days annually
• paid sick and safe time, compassion leave, and parental leave
• medical, dental and vision coverage
• additional private medical coverage
• RSSP plan.

Why this role

Remote-first arrangement is stated in the posting, alongside a Toronto-area base requirement and willingness to travel for customer and partner engagements (15%). Benefits include Syndio equity, 20 days annually, paid sick and safe time, compassion and parental leave, medical, dental and vision coverage, additional private medical coverage, and an RSSP plan.

About the employer

Syndio is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.