Collection Specialist
Compensation
From $20 /hr
Employment type
Full-time
Work setting
On-site
Location
Saint Louis, MO
Schedule
Day shift
Posted
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Job overview
The Collection Specialist is an onsite, full-time role in Saint Louis, MO, paying $20 per hour. RNR Tire Express operates a rent-to-own tire and wheel business. This role manages past-due accounts by contacting customers, arranging payments, negotiating solutions, and coordinating merchandise returns. It supports collection goals while maintaining customer service and compliance with company policies and debt collection laws.
What you'll do
- Contact past-due customers by phone to arrange payments, resolve delinquencies, or coordinate merchandise returns
- negotiate payment plans
- respond to customer inquiries
- escalate complex issues
- maintain CRM records
- monitor account status and follow up
- comply with company policies and debt collection laws
- support process improvements and meet collection targets.
What we're looking for
- Skills & competencies
- collection specialistsaint louis mornr tire expressfull-timeday schedulecustomer collectionsaccount managementpayment planscrm recordsfdcpa compliancecustomer service$20/hr
- Work arrangement
- Weekend coverage required
Why this role
Office-based role with no field visits required; occasional after-hours calls may be necessary.
About the employer
RNR Tire Express is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.
Additional details
- Industry sector
- 45
- Industry
- All Other General Merchandise Retailers
- Occupation code
- 43-3011.00
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Listing ID: aec3d420-31b0-4ec3-a1f3-a7c576138ba5