Automotive Service Manager

Job overview

The Automotive Service Manager role is onsite in Jasper, AL. Compensation is not specified. The manager leads the service department at North Country Ford / CDJR, a vehicle dealership focused on customer service and retention. The manager oversees staffing, budgets, performance, service records, customer relationships, and repair quality. The role contributes to an efficient and profitable service operation by coordinating employees, maintaining compliance, and supporting repeat customer business.

What you'll do

• Set department goals and objectives
• hire, train, motivate, and monitor staff
• prepare and administer the operating budget
• maintain reporting systems
• monitor department performance
• develop marketing plans
• ensure regulatory and warranty-policy compliance
• schedule employees and training
• monitor technician productivity and payroll records
• coordinate parts availability
• review repair orders and repair quality
• maintain customer relationships and service records
• address complaints
• conduct customer follow-up
• maintain safe and clean work areas.

What we're looking for

Skills & competencies

automotive service manager

jasper al

north country ford

cdjr

service department

team leadership

service operations

customer retention

repair quality

warranty compliance

technician productivity

Work arrangement

• Weekend coverage required

About the employer

North Country Ford / CDJR is hiring for this role. Industry: New Car Dealers. Sector: 44.