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OTC Call Center Lead

Solis Health Plans · Miami, FL

Compensation

From $20 /hr

Employment type

Full-time

Work setting

On-site

Location

Miami, FL

Schedule

Day shift

Posted

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Job overview

The OTC Call Center Lead is an onsite role based in Miami, FL. Compensation is $20.00 per hour, and this position supports the over-the-counter benefits team at Solis Health Plans. This role exists to oversee daily call center operations and support agents in delivering excellent service. The Lead manages performance metrics, handles escalations, and ensures that members receive accurate information regarding their OTC benefits.

What we're looking for

Skills & competencies
full-time
day shift
miami fl
call center
leadership
healthcare
otc benefits
customer service
bilingual
solis health
$20/hr
Work arrangement
  • Weekend coverage required

About the employer

Solis Health Plans is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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Listing ID: aeb2fcbe-260d-4776-900d-58853009c767