Service Coordinator – Continuum of Care

Job overview

The Service Coordinator – Continuum of Care is an onsite role in Chicago, IL. Salary is $51,200–$56,200 per year, based on education, experience, and licensure. The Thresholds is a community mental health organization, and this role supports its Continuum of Care program and permanent supportive housing services. The coordinator links members to clinically indicated mental and physical health, substance use, housing, employment, and benefits services. The role also supports care management, member access, program compliance, data quality, and project outcomes through coordination with providers, community organizations, and internal teams.

What you'll do

• Coordinate referrals and linkages to services for housing retention and eviction prevention
• support members’ mental and physical health care
• coordinate with mental health, physical health, and substance use providers and community resources
• conduct outreach, engagement, referrals, follow-up, and education
• identify care gaps and arrange resolution
• develop relapse prevention plans with clinical consultation
• advocate for members
• provide brief evidence-based interventions when clinically indicated
• connect eligible participants to employment services and benefits applications
• support grant compliance, data quality, and program outcomes
• assess referrals and monitor partner service delivery
• conduct annual partner audits and file reviews.

What we're looking for

Skills & competencies

service coordinator

continuum of care

chicago il

the thresholds

mental health

case management

housing retention

eviction prevention

community outreach

care coordination

$51,200–$56,200/year

mileage reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Generous paid time off
• dental, vision, and medical plans
• 403(b) with 3% employer match
• employee assistance program
• cell phone and mileage reimbursement
• public service loan forgiveness
• clinical licensure supervision at no cost and licensure fee reimbursement.

Why this role

Supports housing retention and eviction prevention through the Continuum of Care program; requires a valid driver’s license, daily access to a personal car, and willingness to transport clients.

About the employer

The Thresholds is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.