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Customer Service Representative I

Porvair Filtration Group Inc · Ashland, VA · Customer service supporting filtration and separation products

Compensation

$50k – $58k /yr

Employment type

Full-time

Work setting

On-site

Location

Ashland, VA

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative I role is onsite in Ashland, VA. Compensation is $50,000–$58,240 per year. Porvair Filtration Group develops and supplies materials and products for filtration and separation applications.

What you'll do

  • Respond to customer inquiries by phone, email, and other channels
  • provide product information, quotes, order status, and usage guidance
  • assist with order placement and tracking
  • resolve issues and escalate complex cases
  • maintain CRM records
  • coordinate with Sales, Production, and Shipping
  • report customer feedback
  • and comply with the Quality Management System.

What we're looking for

Skills & competencies
customer service representative i
ashland va
porvair filtration group
customer support
order processing
product information
crm
issue resolution
cross-functional coordination
manufacturing
$50k–$58,240/year
401(k) match
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Comprehensive benefits package with 401(k) match
  • safe and clean working environment.

Why this role

Collaborative office environment described as flexible; the company offers a comprehensive benefits package with a 401(k) match and a safe, clean working environment.

About the employer

Porvair Filtration Group Inc is hiring for this role. Industry: Unclassified (placeholder). Sector: 99.

Additional details

Industry sector
99
Industry
Unclassified (placeholder)
Occupation code
43-4051.00
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