Route Service Manager

Job overview

The Route Service Manager is an onsite leadership role based in Peoria, IL, with an annual salary range of $65,000 - $85,000. This position supports the local service department by overseeing the recruitment, training, and development of route personnel to ensure operational success. This role exists to drive customer satisfaction, account growth, and profitability across a diverse range of business clients. The manager leads a team of supervisors and representatives, fostering a culture of service excellence while ensuring efficient delivery operations and contract management.

What you'll do

• Recruit, train, and develop Route Service Supervisors and Representatives
• build and maintain strong customer relationships
• collaborate with location management to optimize service programs
• negotiate customer contract renewals.

What we're looking for

Skills & competencies

full-time

day shift

peoria il

unifirst

management

customer service

no nights

no weekends

route management

$65k-$85k

leadership

logistics

Work arrangement

• Weekend coverage required

Benefits & perks

• 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount

Why this role

Includes management bonus eligibility and significant career mobility within a $1.5 billion organization.

About the employer

UniFirst is hiring for this role. Industry: Drycleaning and Laundry Services (except Coin-Operated). Sector: 81.