Alarm Monitoring Operator I

Job overview

Alarm Monitoring Operator I in Massillon, OH. This is an onsite, full-time position with a salary that is not specified. Securitas Technology is a world-leading provider of integrated security solutions. This role is responsible for providing exceptional service by accurately and efficiently responding to alarm signals, managing alarm events, verifying security information, and notifying emergency services. The position is similar to a 911 emergency dispatcher, requiring quick and accurate responses in a life safety industry.

What you'll do

• Respond to all incoming alarm signals in automation software according to documented procedures.
• Notify authorities and contacts when appropriate.
• Log all information into the automation system immediately and accurately.
• Answer a multi-line telephone system.
• Ensure confidentiality of customer information.

What we're looking for

Education

High School Diploma or GED

Experience

1-3 years

Skills & competencies

alarm monitoring operator

full-time

massillon oh

securitas technology

security

customer service

data entry

telephone

24/7 operations

life safety

no weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, Life Insurance, 401K with 60% Match, Paid Time Off

About the employer

Securitas Technology is hiring for this role. Industry: Commercial Printing (except Screen and Books). Sector: 32.