Front Office Assistant, Dental

Job overview

The Front Office Assistant role is onsite in Decatur, AL, and compensation is not specified. The position supports the patient-facing front office at Price-Denton Endodontics, helping create a smooth and welcoming experience. The assistant coordinates patient visits and front-office administration, including check-in and check-out, appointment scheduling, insurance verification, and payment processing. Accurate records and clear communication help patients understand their financial responsibilities and support the practice's daily operations.

What you'll do

• Greet patients and visitors
• answer and direct phone calls
• schedule and confirm appointments
• check patients in and out
• verify patient information and insurance coverage
• collect and post payments
• assist with paperwork and medical history updates
• document patient account notes
• communicate with referring practices
• perform office tasks using computers and dental software
• protect patient confidentiality under HIPAA.

What we're looking for

Skills & competencies

front office assistant

decatur al

highfive healthcare

dental office

patient check-in

appointment scheduling

insurance verification

payment processing

patient records

hipaa

customer service

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• life insurance
• long- and short-term disability
• paid time off
• 401(k) with company match.

Why this role

Dental front-desk and customer-service experience are preferred. A high school diploma or equivalent is required. Benefits include medical, dental, vision, and life insurance, disability insurance, paid time off, and 401(k) match.

About the employer

HighFive Healthcare is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.