Parts Warranty Administrator
Employment type
Full-time
Work setting
On-site
Location
Phoenix, AZ
Schedule
Day shift
Posted
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Job overview
The Parts Warranty Administrator role is onsite in Phoenix, AZ; compensation is not specified. MPSW provides HVAC equipment and solutions and supports its parts warranty and warehouse operations. The role administers warranty requests and claims, tracks related correspondence and credits, and coordinates defective component returns and warranty inventory. This work supports customer satisfaction and retention while protecting the interests of customers and manufacturers.
What you'll do
- Verify and validate incoming warranty requests
- maintain warranty activity logs and correspondence in Zendesk
- coordinate collection and return of defective components required by manufacturers
- administer warranty inventory and stock replacement
- monitor pending manufacturer credits and billable warranty charges
- file electronic warranty claims
- communicate with customers and manufacturers.
What we're looking for
- Skills & competencies
- parts warranty administratorwarranty claimshvaczendeskinventory administrationcustomer servicephoenix azmpswmanufacturer creditswarehouse support
- Work arrangement
- Weekend coverage required
About the employer
MPSW is hiring for this role. Industry: Service Establishment Equipment and Supplies Merchant Wholesalers. Sector: 42.
Additional details
- Industry sector
- 42
- Industry
- Service Establishment Equipment and Supplies Merchant Wholesalers
- Occupation code
- 43-9061.00
You'll be redirected to the employer's application page.
Listing ID: ae2cf4f6-4aab-4e12-a2c2-78d64a7891b7