Account Manager

Job overview

The Account Manager position is hybrid, with candidates in the Chicago, IL, or New York City area able to work from an office up to three days per week or as business needs require. The budgeted compensation range is $90,000–$100,000 per year. Prisma describes itself as an advertising platform connecting media, technology, and data to help marketers and agencies plan, buy, and measure across channels. The account manager supports customer adoption and satisfaction by advising users on workflows, coordinating account plans, and identifying customer needs and risks. The role builds customer relationships and helps clients realize the value of Mediaocean software while communicating feedback and growth opportunities to internal teams.

What you'll do

• Advise assigned customers on processes and workflows
• execute account plans aligned with corporate goals for Mediaocean adoption and growth
• hold regular customer meetings
• identify needs, challenges, and cross-sell or upsell opportunities
• build relationships with customer media and finance contacts
• communicate customer activity and product feedback internally
• mitigate satisfaction risks
• report meeting outcomes and follow through on action items
• advocate software best practices.

What we're looking for

Skills & competencies

account manager

chicago il

new york city ny

prisma

mediaocean solutions

customer adoption

account management

advertising technology

client consulting

customer relationships

$90k–$100k per year

hybrid

Work arrangement

• Weekend coverage required

Why this role

Candidates in the Chicago or New York City areas may work from the office up to three days per week or as business needs require; advertising industry experience is preferred.

About the employer

Prisma is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.