Short-Term Disability Claims Manager

Job overview

The Short-Term Disability Claims Manager role is hybrid in Portland, ME, with office returns in California, Indiana, or Maine as business needs require. The stated annual compensation range is $79,500–$132,500, with eligibility for an annual incentive program. OneAmerica says it delivers on promises to customers when they need it most. The manager leads and coaches claims staff, supports timely and accurate claim decisions, and monitors quality, productivity, and service levels. The role also coordinates with internal partners and supports staffing, development, and retention of the claims team.

What you'll do

• Review pending claims and reports to support consistent handling
• participate in claim approvals and denials
• track insurance department and customer complaints
• conduct staff meetings and performance reviews
• mentor staff and supervisors
• monitor caseloads and turnaround times
• support quality claim decisions and customer service
• participate in customer visits and cross-department initiatives as requested.

What we're looking for

Skills & competencies

short-term disability claims

claims manager

hybrid

portland me

oneamerica

claims adjudication

team leadership

employee coaching

customer service

$79,500–$132,500 per year

annual incentive

401(k) match

pension plan

paid parental leave

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, prescription, dental, and vision coverage
• HSA and flexible spending accounts
• paid time off
• paid parental leave
• 401(k) match
• pension
• life and disability insurance
• wellness and employee assistance programs.

Why this role

The role is hybrid and may require office attendance in CA, IN, or ME for business needs or team collaboration.

About the employer

American United Life Ins Co is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.