Route Service Manager - UniFirst

Job overview

The Route Service Manager at UniFirst is an onsite leadership role based in Wapella, IL, with a salary range of $65,000 - $85,000 per year. This position supports the local service department by overseeing a team of Route Service Supervisors and Representatives to ensure high-quality service delivery and account growth. This role exists to drive customer satisfaction and profitability by managing daily operations and team performance. The manager is responsible for recruiting, training, and developing staff while building strong relationships with a diverse range of business customers.

What you'll do

• Recruit, train, and develop Route Service Supervisors and Representatives
• build and maintain strong customer relationships
• collaborate with location management to optimize service programs
• negotiate customer contract renewals
• drive account growth and profitability.

What we're looking for

Skills & competencies

full-time

day shift

wapella il

management

service

customer service

no nights

no weekends

$65k-$85k

unifirst

Work arrangement

• Weekend coverage required

Benefits & perks

• 401K with Company Match, Profit Sharing, Health Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount.

Why this role

No nights or weekends; significant career mobility; family-oriented culture; comprehensive benefits package.

About the employer

UniFirst is hiring for this role. Industry: Drycleaning and Laundry Services (except Coin-Operated). Sector: 81.