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IT Support Engineer

Addison Group · Dallas, TX · Small IT team

Compensation

$75 – $110 /yr

Employment type

Full-time

Work setting

On-site

Location

Dallas, TX

Schedule

Day shift

Posted

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Job overview

The IT Support Engineer role is onsite five days a week in Dallas, TX. Salary expectations are $75,000–$110,000 maximum plus a performance-based bonus. The role is part of a small IT team. This backfill role provides hands-on technical support while taking ownership of endpoint management and day-to-day IT operations. It helps users resolve hardware, software, and account issues and supports reliable workplace technology through endpoint tools, Microsoft 365, and IT service management systems.

What you'll do

  • Provide hands-on technical support
  • manage endpoints using Microsoft Intune and related tools
  • support Microsoft 365
  • troubleshoot hardware, software, and user issues
  • use enterprise ticketing or ITSM platforms
  • contribute to day-to-day IT operations.

What we're looking for

Skills & competencies
it support engineer
it support
endpoint management
microsoft intune
microsoft 365
itsm
technical support
customer service
dallas tx
addison group
$75k–$110k + bonus
Work arrangement
  • Weekend coverage required

Why this role

The posting seeks at least two years of IT support experience; professional services experience and exposure to AI technologies are listed as pluses.

About the employer

Addison Group is hiring for this role. Industry: Executive Search Services. Sector: 56.

Additional details

Industry sector
56
Industry
Executive Search Services
Occupation code
15-1232.00
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