Guest Service Representative
Employment type
Full-time
Work setting
On-site
Location
Plymouth, MA
Schedule
Day shift
Posted
Travel
Required
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Job overview
The Guest Service Representative is an onsite full-time role based in Plymouth, MA. Compensation is not specified, and the role supports the John Carver Inn & Spa team at Olympia Hospitality. This role exists to maximize revenue and create value by providing excellent customer service. The representative handles reservations, guest accounts, and assists with all phases of the guest experience to ensure satisfaction.
What you'll do
- Greet guests
- provide information on amenities and local attractions
- respond to inquiries
- handle reservations and cancellations
- process payments
- resolve guest issues
- coordinate with other departments
- maintain front desk area
- assist with luggage and transportation.
What we're looking for
- Skills & competencies
- full-timeday shiftplymouth majohn carver innhospitalityguest servicecustomer servicehotelonsiteno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health coverage, 401K with match, PTO, hotel travel discounts
About the employer
John Carver Inn & Spa is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-4081.00
You'll be redirected to the employer's application page.
Listing ID: ade9b019-a899-42c3-965c-355bef2c8ae4