Service Advisor

Job overview

The Service Advisor role is onsite in Rochester, MN. Compensation is not specified; the posting says pay depends on experience. Dave Syverson Truck Center repairs heavy-duty trucks and Class A diesel motor homes. The advisor coordinates customer service and repair workflows by scheduling appointments, documenting requested work, communicating repair progress, and coordinating with technicians, management, and parts staff. The role helps customers understand service needs and keeps work orders moving accurately through completion.

What you'll do

• Answer incoming calls courteously
• greet customers
• schedule service appointments
• create accurate work orders
• follow up with customers about repair status
• communicate changes or delays to management and team members
• check in vehicles and tag keys
• coordinate parts
• provide repair quotes
• process invoices
• close and file work orders
• provide technical support using personal experience or team members.

What we're looking for

Skills & competencies

service advisor

rochester mn

dave syverson truck center

full-time

heavy-duty trucks

diesel motor homes

customer service

service appointments

work orders

parts coordination

pay depends on experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid holidays, paid vacation, and 401(k)
• competitive wages are stated without a numeric amount.

Why this role

The employer has operated in the heavy-duty truck service industry since 1977; a high school diploma or GED is required.

About the employer

Dave Syverson Truck Center - Rochester, MN is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.