Business Systems Analyst

Job overview

The Business Systems Analyst role is hybrid in San Francisco, CA, with a minimum of four in-office days per month. Compensation is $88,775–$103,135 per year. The analyst supports technology-enabled solutions for internal business units at San Francisco Health Plan, a managed care health plan serving San Francisco County residents. The role translates business needs into system requirements and process improvements. Through analysis, documentation, testing, troubleshooting, and collaboration with business and technical partners, the analyst helps ensure systems and workflows meet organizational needs.

What you'll do

• Elicit and document business requirements
• analyze systems and data
• troubleshoot issues and provide root-cause analysis
• create functional specifications, workflows, and supporting analysis
• work with end users to develop and execute test plans
• follow change and release management procedures
• recommend operational processes and improvements
• advocate for business users and help prioritize requests
• support production incidents
• partner with senior analysts on complex efforts.

What we're looking for

Skills & competencies

business systems analyst

systems analysis

healthcare technology

requirements elicitation

sql

business process improvement

hybrid

san francisco ca

san francisco health plan

$88,775–$103,135/year

four in-office days monthly

health plan

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plan options
• employer-matched CalPERS pension and 401(a) plans
• 457 plan
• 23 days of PTO and 13 paid holidays
• tuition reimbursement and professional license or membership opportunities.

Why this role

Requires at least three years of comparable analyst experience in a healthcare environment and at least one year of relational database and SQL query experience. A four-year degree or equivalent work experience is required; Scrum Master certification is listed.

About the employer

San Francisco Health Plan is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.