Receptionist, State Farm Agent Team Member

Job overview

The Receptionist, State Farm Agent Team Member role is onsite in Syracuse, NY, with compensation of $50,000–$70,000 per year. The role supports Matthew Graham’s State Farm insurance agency and its customer service and office operations. The receptionist helps customers connect with the right team members, manages appointments and communications, and maintains customer records. The role also supports the agency by responding to inquiries, following up with customers, and identifying opportunities to discuss insurance options.

What you'll do

• Greet customers in person and by phone and direct them to team members
• manage appointment scheduling and office communications
• assist with incoming inquiries and customer records
• speak with prospective and existing customers about insurance options
• provide customer service and follow up on customer needs
• support administrative tasks and projects.

What we're looking for

Skills & competencies

receptionist

state farm agent

syracuse ny

full-time employment

customer service

appointment scheduling

office communications

customer records

insurance options

administrative support

401(k)

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• 401(k)
• performance-based bonus
• flexible schedule
• paid time off
• training and development
• advancement opportunity.

Why this role

The agency describes a small, close-knit team, flexible work hours, coaching and development, a 401(k), free office drinks, and community involvement.

About the employer

Matthew Graham - State Farm Agent is hiring for this role. Industry: Direct Title Insurance Carriers. Sector: 52.