Parts Counter Representative

Job overview

The Parts Counter Representative role is onsite in Laurel, MD, with stated pay of $15–$33 per hour. Ourisman Automotive Group describes a guest-first approach across its dealerships. The role helps customers and service technicians identify and obtain the parts needed for vehicle service and repairs. Accurate order processing, inventory support, and supplier coordination help the dealership serve customers and support timely repair work.

What you'll do

• Assist customers at the parts counter by identifying needs and answering questions
• process parts orders
• receive, stock, and organize shipments
• collaborate with sales and service departments
• stay informed about products and services
• contact suppliers to order special parts and resolve discrepancies
• maintain records of sales, orders, and returns
• address customer concerns.

What we're looking for

Skills & competencies

parts counter representative

automotive parts

customer service

parts orders

inventory management

supplier coordination

dealership

laurel md

ourisman mazda

$15–$33/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• life insurance options
• short- and long-term disability insurance
• 401(k) with company match
• paid time off and holiday leave
• professional development and growth opportunities.

Why this role

Previous experience in a parts department or automotive environment is preferred. Familiarity with parts catalog systems and inventory management software is also listed.

About the employer

Ourisman Mazda is hiring for this role. Industry: Automotive Parts and Accessories Retailers. Sector: 44.