Front Desk Agent — Hotel Guest Services

Job overview

The Front Desk Agent works onsite at Hilton Anchorage in Anchorage, Alaska. Pay is $16.50 per hour. The role is the hotel’s first point of contact for guests and supports a welcoming, efficient stay. The agent manages check-in and check-out, reservations, room assignments, payments, and guest requests while coordinating with housekeeping and other hotel departments. Accurate records, clear shift communication, and adherence to safety and privacy procedures help maintain a seamless guest experience.

What you'll do

• Greet guests
• process check-ins and check-outs
• verify identification, payment, and reservation details
• respond to requests and concerns
• assign rooms
• process reservation changes and cancellations
• handle payments and balance the cash drawer
• maintain guest records
• prepare key cards
• coordinate with hotel departments
• follow safety, security, and emergency procedures.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

full-time

anchorage ak

hilton anchorage

guest check-in

reservations

cash handling

room assignments

guest relations

hotel operations

$16.50/hr

Work arrangement

• Weekend coverage required

About the employer

Hilton Anchorage is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.