Guest Engagement Specialist
Employment type
Full-time
Work setting
On-site
Location
Williamsburg, VA
Schedule
Day shift
Posted
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Job overview
The Guest Engagement Specialist works onsite in Williamsburg, VA, supporting the entertainment department at Great Wolf Lodge. Compensation is not specified beyond non-numeric perks, and this role supports the lodge's mission of creating memorable family experiences. This role exists to facilitate high-energy branded activities and character appearances, ensuring guests receive consistent, high-quality service. The specialist acts as a guide for characters and leads interactive events to enhance the overall guest atmosphere.
What you'll do
- Interact with guests, perform child-friendly promotional activities, lead branded events like Storytime and Dance Parties, manage character appearances, and maintain event inventory.
What we're looking for
- Skills & competencies
- full-timeday shiftwilliamsburg vagreat wolf lodgeentertainmentguest servicesonsiteno degree requiredweekend requiredno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, 401K with match, Paid Time Off, Paid Parental Leave
Why this role
Includes character appearance duties and guide responsibilities.
About the employer
Great Wolf Lodge is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 39-9031.00
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Listing ID: ad9b1f25-a3bd-40cd-ac7b-03d14481b327