First Team Toyota Express Service Advisor

Job overview

The First Team Toyota Express Service Advisor role is onsite in Chesapeake, VA. Base compensation is $30,000–$50,000 per year, with commission incentives under the dealership’s compensation plan. The position supports First Team Toyota’s Service Department and customer service lane. The advisor welcomes customers, helps check vehicles into service, and coordinates repair work with the team leader and technicians. By communicating service options and completion times, offering multi-point inspections, and maintaining customer relationships, the role supports an efficient service experience and dealership sales goals.

What you'll do

• Meet and greet customers in the Service Lane
• check vehicles into the Service Department
• maintain working relationships with customers and technicians
• coordinate service and repair work with the team leader
• communicate completion times
• explain repair options, alternative transportation, and needed repairs
• offer multi-point inspections and recommended services
• conduct business ethically and professionally.

What we're looking for

Skills & competencies

express service advisor

toyota

automotive service

customer service

service lane

vehicle check-in

repair coordination

multi-point inspection

commission incentives

$30,000–$50,000/year base

chesapeake va

first team automotive

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• company-paid $25,000 employee life insurance
• short-term disability
• employee assistance program
• 401(k)
• vehicle purchase program
• paid vacation
• paid training
• advancement opportunities.

Why this role

Paid manufacturer training, career advancement opportunities, and an employee vehicle purchase program are offered.

About the employer

Team Automotive LLC is hiring for this role. Industry: General Automotive Repair. Sector: 81.