Lead Patient Service Representative

Job overview

The Lead Patient Service Representative is an onsite, full-time role in Orlando, FL; compensation is not specified. True Health is a not-for-profit federally qualified health center whose mission is to provide comprehensive healthcare at a reasonable cost. The role supports efficient outpatient operations by overseeing front-office administration, guiding patients through registration and visits, and helping maintain accurate records and coordinated patient flow.

What you'll do

• Oversee administrative duties and office operations
• support check-in and check-out, scheduling, registration, payments, and billing inquiries
• enter clinical services data and scan patient records into the electronic medical record
• assist with insurance and sliding-fee eligibility
• manage the office when the Center Manager is absent.

What we're looking for

Skills & competencies

lead patient service representative

orlando fl

true health

full-time

patient services

front office operations

outpatient healthcare

patient registration

scheduling

electronic medical records

insurance verification

medical terminology

Work arrangement

• Weekend coverage required

Why this role

The posting describes normal hours as Monday–Thursday, 8 a.m.–6 p.m., and Friday, 8 a.m.–12 p.m., with occasional off-hours or off-days as operational needs require.

About the employer

Tru is hiring for this role. Industry: Freestanding Ambulatory Surgical and Emergency Centers. Sector: 62.