Technical Support Specialist

Job overview

The Technical Support Specialist role is onsite in Washington, DC. Compensation is $87,000–$110,000 per year. The role supports employees and office technology operations at a professional services organization. This hands-on, front-line position resolves desktop and end-user technology issues while supporting equipment deployments, office technology initiatives, and IT projects. It helps employees stay productive and coordinates with other IT teams to address more complex needs.

What you'll do

• Provide in-person hardware, software, workstation, and desktop support
• monitor and escalate support requests
• assist with onboarding, offboarding, and equipment deployment
• support conference room and meeting technology
• troubleshoot desktop applications and endpoint technologies
• assist with mobile devices, technology testing, office projects, installations, and basic cabling
• follow IT policies, security practices, and standards.

What we're looking for

Skills & competencies

technical support specialist

washington dc

onsite

desktop support

end-user support

hardware troubleshooting

software support

conference room technology

equipment deployment

it projects

professional services

$87k–$110k/year

Work arrangement

• Weekend coverage required

Why this role

Hands-on end-user support combined with exposure to office technology projects and broader IT operations; macOS experience is a plus.

About the employer

GEE Group, Inc is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.