Front Office Specialist

Job overview

The Front Office Specialist role is onsite in Sterling Heights, MI, and pays $14–$18 per hour. HealthQuest Physical Therapy’s clinic team helps patients recover from pain and injury. This role welcomes patients and supports clinic operations by managing calls and appointments, collecting payments, verifying insurance benefits, and maintaining accurate patient records. It helps ensure patients are prepared for visits and that front-office workflows run smoothly.

What you'll do

• Welcome clinic guests
• answer phones
• schedule appointments
• collect patient payments
• check patients out and schedule follow-up visits
• verify insurance benefits and obtain treatment authorization for new patients
• prepare patient charts and confirm appointments
• process electronic medical record faxes
• prepare active-patient reports and monitor discharges
• complete end-of-day paperwork
• maintain the workstation and waiting area.

What we're looking for

Skills & competencies

part-time

sterling heights mi

healthquest physical therapy

front office

patient scheduling

patient payments

insurance verification

electronic medical records

clinic reception

high school diploma required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental and vision insurance
• short- and long-term disability and life insurance
• supplemental insurance
• identity protection
• 401(k) matching
• HSA and FSA plans
• mentorship and career development.

Why this role

Medical, dental, vision, life and disability insurance; 401(k) matching; HSA and FSA plans; mentorship and career development.

About the employer

HealthQuest Physical Therapy is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.