Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Salt Lake City, UT. Compensation is listed as $55,000–$65,000 per year. The representative supports Paul Howell - State Farm Agent’s insurance agency and its community members. The role handles customer inquiries, policy information and changes, and claims follow-up while maintaining accurate interaction records. It contributes to customer experience and agency growth by coordinating with team members and anticipating community needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

salt lake city ut

paul howell

insurance customer service

policy information

policy changes

claims follow-up

customer records

$55k–$65k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k) matching, performance-based bonus, health insurance, paid time off, training and development, advancement opportunities, and agency-described gym membership and team events.

Why this role

The agency describes a seven-person team, community involvement, monthly team events, and annual incentives that may include bonuses or extra paid time off.

About the employer

Paul Howell - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.