Orthodontic Dental Patient/Treatment Coordinator — Future Opportunities

Job overview

The Orthodontic Dental Patient/Treatment Coordinator role is onsite in Cary, NC; compensation is not specified. Riccobene Associates Family Dentistry is seeking coordinators for future opportunities in the Triangle area. The coordinator helps patients understand treatment plans, insurance benefits, and costs while managing appointments and front-office interactions. Accurate scheduling, payment processing, and coordination with clinical staff support patient access to care and smooth practice operations.

What you'll do

• Greet patients and manage check-in and check-out
• answer phones and schedule new-patient appointments
• fill schedule openings and cancellations and work recall and unscheduled-treatment lists
• confirm appointments by phone and text
• schedule patients’ next visits
• verify insurance eligibility and benefits
• explain coverage
• present treatment plans, fees, estimates, and payment or financing options
• collect and post payments
• maintain accurate records and account notes
• coordinate with the clinical team
• protect patient privacy and follow HIPAA requirements.

What we're looking for

Skills & competencies

dental patient coordinator

treatment coordinator

orthodontics

dental front office

insurance verification

treatment plans

appointment scheduling

cary nc

riccobene associates

future opportunities

Work arrangement

• Weekend coverage required

Why this role

The posting seeks at least one to two or more years of dental front-office experience. Denticon experience and bilingual English/Spanish skills are listed as pluses. The listing describes future opportunities rather than a specific immediate opening.

About the employer

Riccobene Associates Family Dentistry is hiring for this role. Industry: Offices of Dentists. Sector: 62.