Part-Time Call Center Customer Service Agent — Optometry Practice

Job overview

The Part-Time Call Center Customer Service Agent — Optometry Practice role is onsite in Fort Worth, TX, for 12–24 hours per week, with Mondays required. Pay is $15–$16 per hour. The role supports patient communication for Open Eyes Vision Center. The agent helps patients access care by answering calls, scheduling and confirming appointments, updating patient information, explaining services and next steps, and maintaining clear interaction records. The position also supports communication between clinics and patients.

What you'll do

• Answer incoming calls professionally
• schedule and confirm patient appointments
• enter and update patient information
• help patients understand services, benefits, and next steps
• support communication between clinics and patients
• document interactions accurately.

What we're looking for

Skills & competencies

call center customer service agent

optometry practice

part-time

fort worth tx

open eyes vision center

patient scheduling

appointment confirmation

patient records

customer service

12–24 hours weekly

monday required

$15–$16/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits are mentioned, with eligibility based on hours
• specific benefits are not detailed in the posting.

Why this role

Medical office or call center experience is preferred but not required. Bilingual skills are a plus. The schedule is 12–24 hours per week, with Mondays required.

About the employer

Open Eyes Vision Center is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.